by Hamza Malik | Mar 1, 2025 | Data Silos
Data is a company’s valuable asset, but its true power lies in how effectively it drives decisions and revenue. Data silos refer to isolated sets of data that are stored and managed independently within an organization.  They create blind spots, limiting visibility...
by Hamza Malik | Mar 1, 2025 | Churn Rate, Customer Acquisition, Customer Loyalty, Customer Retention, Predictive Modeling
Introduction “Retention is the new acquisition. It’s far more cost-effective to nurture the customers you have than to constantly chase new ones.” This quote by Brian Balfour, founder and CEO of Reforge and ex-VP of Growth at HubSpot, encapsulates a...
by Hamza Malik | Mar 1, 2025 | Artificial Intelligence, Chatbots, Healthcare Innovation, HealthTech, Vector Databases
Ever wondered how ChatGPT, the chatbot by OpenAI, understands your questions so well? How can it respond so precisely and almost human-like, as if it has a brain of its own? The secret lies in simple vector mathematics, something you might have encountered before....
by Hamza Malik | Dec 26, 2024 | Artificial Intelligence, Customer Experience, Generaive AI, Tech Innovation
Today’s retailers are expected to adhere to two crucial objectives: to provide exceptional customer service at scale while empowering to innovate progressively. Achieving both is not possible without the incorporation of technologies that help understand customer...
by Hamza Malik | Dec 20, 2024 | Data Analytics, Data Architectue
Enter the game-changing world of Enterprise Data Architecture (EDA), a powerful strategy that’s akin to a map guiding businesses through the maze of data processes, storage, and management. EDA is the unsung hero behind successful businesses, ensuring they are...
