How Data Pilot helped a public IT organization augment its data circulation
Duration
4 Months
Industry
Government
Services
Strategic Consulting & Advisory, Data Maturity Assessment, Data Architecture Assessment
Tools and Technologies
Company Background
The Punjab Information Technology Board (PITB) is responsible for managing numerous IT initiatives that drives progress in Pakistan’s digital transformation. To commemorate the rise of digital transformation in the country, the Punjab Resource Improvement and Digital Effectiveness (PRIDE) Program was launched in collaboration with the World Bank in 2020.
Worth $304 million, the PRIDE Program aims to address 3 key areas: managing financial risks, increasing and mobilizing revenue, and improving spending through better use of information systems. The program aims to make public spending more efficient and create more room for investment in infrastructure and human capital in Pakistan.
Challenges
Inefficiencies in sharing data
The client faced significant challenges in creating an efficient means of sharing data across government and private entities. Due to the absence of an interoperable framework, there were delays in the delivery of its services.
No alignment with best legal IT practices
The client’s existing data governance frameworks were misaligned with best legal practices for sharing data.
Fragmented data architecture
The client’s data architecture was fragmented due to gaps in data integration, security, and compliance methodologies. These issues led to operational bottlenecks, delays in the flow of information across all entities, and an increased need to manually intervene in technical errors.
Solution
To solve these problems, Data Pilot developed a robust interoperability framework for PITB, ensuring the right architecture and framework were in place for the organization to have access to good quality data and circulate it across all its initiatives.Â
- Assessment Preparation
- Digital Readiness, and PSB Architecture and Data Exchange Layer Assessment
- Scoring and Analysis for Forming Recommendations
- Roadmap for Implementation
The solution was initiated by first identifying key stakeholders and conducting interviews to understand the PRIDE program’s objectives, scope, and requirements. This followed a thorough reviewing process of existing documents and materials related to the Data Sharing and Governance Act to ensure the final framework would account for any gaps that might exist.
TOGAF’s ADM phases were employed to assess the components of PITB’s data architecture, including business architecture, information systems architecture, and technology architecture. In tandem with this, the DGRA Toolkit was used to assess the PRIDE program’s digital readiness and adoption. A huge focus was placed on leadership, user-centered design, technological and data infrastructures, and digital ecosystem.
Based on all assessments and insights, a qualitative scale was used to rate the maturity and digital readiness of each architecture component. The scoring and analysis procedure was done through a structured questionnaire that addressed all architecture components.
Through all relevant analyses, a comprehensive roadmap was laid out for next phases of the project. The roadmap outlined specific tasks, responsibilities, deadlines, and measurable milestones, while focusing on addressing all identified gaps.
Additional steps were taken to make our interoperability framework robust:Â
Legal Review of the Data Sharing and Governance Act
In tandem with our scoring and analysis, a detailed assessment of the Data Sharing & Governance Act was conducted to ensure it aligns with international best practices and data protection standards.
Preparation and Submission of a Comprehensive Report on Assessment Results
A comprehensive report was developed that encompassed all the findings of the assessments. The results were then consistently benchmarked against international standards and best practices and recommendations for enhancements, ensuring that PITB’s methodology of sharing their data was complying with crucial legal frameworks.
The Impact
Enhanced data governance and the delivery of digital services
The actionable roadmap significantly enhanced the Punjab Government’s data governance, sharing and interoperability capabilities to improve digital service delivery for citizens.
Increased efficiency across all systems
From data-sharing workflows to comprehensive operations, the solution increased the organization’s overall efficiency. The comprehensive interoperability framework ensured that key stakeholders had access to accurate, real-time data while planning the next step of their strategy.
Industry Applications
Data Management in Banking and Finance
Banks and financial institutions can use a similar framework to ensure seamless data exchange between different departments (e.g., retail banking, corporate banking, and risk management) and with external entities like regulators, payment systems, and fintech companies.
Data Circulation in Education
Educational institutions can use an interoperable framework to streamline data sharing across campuses, departments, and government bodies. This enables seamless student record transfers, accurate funding decisions, and integration of systems for smoother, data-driven operations.
Provide Personalized Content in the Media Industry
Media companies, including streaming services, music platforms, and news organizations, can adopt an interoperable framework to consolidate user behavior data from various platforms (e.g., apps, websites, and third-party services). This integration would enable the creation of personalized content recommendations and improve ad targeting strategies. Additionally, data-sharing across departments like production, marketing, and distribution can ensure their content is deployed faster, improving both user experience and operational efficiency.Â
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